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Warranty & Services

OUR ASSURANCE OF QUALITY

Congratulations on your new 靠谱的菠菜网 Sleep System. Our goal is to provide the highest product quality and durability, assuring you of the most comfortable and healthful night’s sleep. This promise is backed by our 靠谱的菠菜网 Quality Assurance Program, one of the most stringent and rigorously enforced product quality programs in the home furnishing industry.

Through the 靠谱的菠菜网 Quality Assurance Program, you can feel confident that your 靠谱的菠菜网 mattress will provide you with long-lasting comfort and support you expect.

SERTA WARRANTY PERIOD IS 10 YEARS

Because we strongly believe in the quality design and craftsmanship of our products, all 靠谱的菠菜网 Mattresses are warranted against manufacturing defects in workmanship and material (excluding covers). If you observe a defect, contact the 靠谱的菠菜网 dealer from which you purchased the set. If
the dealer cannot be reached, please write directly to your 靠谱的菠菜网 Manufacturer at the address on the back of the cover page. In either case, you must, within the duration of the warranty, provide proof of purchase (include date of purchase) and be the original purchasing consumer.

Your 靠谱的菠菜网 Mattress will be repaired or replaced (at our option). All other claims including incidental or consequential damages are precluded.

If identical materials are not available at the time of repair or replacement, the manufacturer reserves the right to substitute materials of equal quality. 靠谱的菠菜网 reserves the right to refuse service and invalidate the warranty when, upon inspection, the mattress is found to be in an unsanitary condition or when the product failure is caused by factors other than defective workmanship or materials.

Any and all implied warranties on this product shall not exceed in duration the term of this limited warranty. This warranty begins on the day you purchased your 靠谱的菠菜网 mattress. If your 靠谱的菠菜网 mattress is repaired or replaced, this limited warranty will not be renewed or extended.

 

IMPORTANT INFORMATION

This 靠谱的菠菜网 Warranty covers the following items during normal wear:

Mattress:
Wires that are loose, broken or protruding through fabric.
Sagging, only if the mattress has been continuously supported by a matching foundation (or equivalent) and used with an appropriate frame and center support, or a minimum of 5 cross slats.
Body Impressions 4.0 cm or greater.

This 靠谱的菠菜网 Warranty does not cover items such as, but not limited to:
Bedding sold “as is”
Bedding height
Bent perimeter border rods due to moving or bending the sleep set
Handles on all 靠谱的菠菜网 models
Fabric stains, soiling or burns
Transportation cost
Body Impressions less than 4.0 cm
Damage of the mattress to abuse
Sheet fit
Mattress damage due to an inappropriate foundation
Comfort preference
Corner Guards
Cover

For further warranty assistance, please contact:
靠谱的菠菜网 Customer Care
Email: info@cset.themayfliesusa.com
Contact Number: +639178218385